Privacy Policy

Welcome to 7bd7. We are committed to protecting the privacy and security of our users across Bangladesh. This Privacy Policy explains in clear, plain English how we collect, process, store, and safeguard your personal data when you use our platform — whether you are enjoying cricket betting, live casino games, slots, or any other service offered through 7bd7.

By accessing or using 7bd7 in any capacity, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform. For any privacy-related concerns, you can contact our support team at any time — details are provided at the end of this document.

1. Information We Collect

7bd7 collects information to provide you with a safe, personalised, and reliable betting and gaming experience. We gather data in three main ways: directly from you when you register or interact with the platform, automatically as you browse, and from trusted third-party partners such as payment providers.

Personal Information You Provide

• Full name, date of birth, and gender (required for account registration and age verification — you must be 21 or older to use 7bd7).
• Email address and mobile phone number, used for account communication, OTP verification, and customer support.
• Residential address and national ID / passport details, required during KYC (Know Your Customer) verification to comply with responsible gaming and anti-fraud obligations.
• Financial information including bKash account numbers, Nagad wallet IDs, Rocket numbers, Upay details, and bank account references for deposit and withdrawal processing.

Automatically Collected Data

• Device information such as device model, operating system version, browser type, unique device identifiers, and screen resolution.
• IP address, approximate geolocation (city/region level), and connection type — used to detect suspicious activity and ensure platform integrity.
• Behavioural data including pages visited, time spent on each section, game history, bet amounts, and session duration.

Information from Third Parties

• Transaction verification data from payment partners such as bKash, Nagad, and Rocket to confirm deposit and withdrawal records.
• Identity verification results from KYC service providers, when applicable, to fulfil our responsible gaming and fraud prevention duties.
• Fraud detection signals from industry-standard security partners to protect your account and the wider 7bd7 player community.

2. How We Use Your Information

The data 7bd7 collects is used strictly for the purposes outlined below. We do not use your data in ways that are incompatible with these stated purposes, and we do not sell your personal data to third parties.

• Account creation, authentication, and ongoing account management — including password recovery, session security, and login activity monitoring.
• Processing financial transactions — deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, as well as withdrawal requests to Bangladeshi bank accounts and mobile wallets.
• Delivering personalised game recommendations, sports betting markets, and promotional offers relevant to your interests and betting history on 7bd7.
• Fulfilling responsible gaming obligations — monitoring play patterns, implementing self-imposed limits, and identifying accounts that may need support under our responsible gaming framework.
• Communicating with you via email or SMS about account updates, transaction confirmations, security alerts, and promotional campaigns you have opted into.
• Improving platform performance, fixing technical issues, conducting internal analytics, and developing new features that enhance the 7bd7 user experience for Bangladeshi players.

3. Sharing Your Information

7bd7 does not sell, rent, or trade your personal data. We share information only in the limited circumstances described below, and only with parties who are contractually obligated to protect your data to the same standard we apply internally.

• Payment processors and financial partners (including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks) solely to facilitate deposit and withdrawal transactions you initiate.
• Technology and security partners — such as KYC providers, fraud detection services, and cloud infrastructure providers — who process data strictly on our instruction and under confidentiality agreements.
• Regulatory or law enforcement authorities, only when 7bd7 is legally obligated to do so — for example in response to a court order, subpoena, or valid regulatory inquiry relating to anti-money laundering (AML) or counter-terrorism financing (CTF) obligations.

In all cases, data shared with third parties is limited to only the specific information they need to perform their service. We do not grant third parties the right to use your data for their own marketing or commercial purposes.

4. Cookies and Tracking Technologies

7bd7 uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players interact with different sections of the site. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

• Essential cookies — required for the site to function, including maintaining your logged-in session, processing bets, and ensuring secure transactions. These cannot be disabled without impairing site functionality.
• Analytics cookies — help us understand which games, sports markets, and content sections are most popular among our Bangladeshi players, so we can continuously improve your experience.
• Preference cookies — store your language settings, display preferences, and other personalisation choices so you do not need to reconfigure them each time you log in.

Most modern browsers allow you to control or delete cookies through their settings. Disabling essential cookies, however, will limit your ability to use core 7bd7 features including account login and payment processing. For details on managing cookies on your Android or iOS device, refer to your browser's help section.

5. Data Security

7bd7 takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Security measures in place include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, two-factor authentication (2FA) options, and continuous server-side monitoring for anomalous activity.

While we strive to maintain best-in-class data security, no system is entirely immune to risk. In the event of a data breach that may affect your personal information, 7bd7 will notify affected users promptly and provide guidance on steps you should take to protect your account.

6. Data Retention

7bd7 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected — including account maintenance, financial record-keeping, responsible gaming compliance, and any legal obligations. Account data is typically retained for the lifetime of the active account and for a period after closure as required by applicable financial and anti-fraud regulations.

When your data is no longer needed, we securely delete or anonymise it in accordance with our data disposal procedures. If you request account closure, we will process your request within a reasonable timeframe while retaining only the minimum data required by law.

7. Your Rights

As a 7bd7 user, you have the following rights in relation to your personal data. We are committed to honouring these rights and will respond to any valid request within a reasonable period. To exercise any of these rights, contact our support team using the email address below.

• Right to Access — you may request a copy of the personal data 7bd7 holds about you at any time.
• Right to Rectification — if any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure — also known as the 'right to be forgotten', you may request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
• Right to Restrict Processing — you may ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to Withdraw Consent — where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting us or updating your account preferences.

Please note that some requests — particularly erasure requests — may be subject to legal retention requirements. We will always inform you clearly if a legal obligation prevents us from fully complying with your request.

8. Third-Party Services and Links

The 7bd7 platform integrates with third-party service providers including game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment gateways, and analytics tools. These parties operate under their own privacy policies and are independently responsible for their data handling practices. 7bd7 is not responsible for the privacy practices of any third-party service provider.

We encourage you to review the privacy policy of any third-party service you interact with through 7bd7, particularly payment partners such as bKash, Nagad, and Rocket, to understand how they handle your data independently of our platform.

9. Children's Privacy

7bd7 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If you believe that a minor has registered on the platform or provided us with personal information, please contact our support team immediately so we can investigate and delete the relevant data without delay.

Age verification is a mandatory part of the 7bd7 registration and KYC process. We reserve the right to suspend or permanently close any account where we have reasonable grounds to believe the account holder does not meet our minimum age requirement of 21+.

10. Changes to This Privacy Policy

7bd7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 7bd7 after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.